Where are your furniture produced?

Although illum is a local establishment, we pride ourselves by working with suppliers & manufacturers from all over the globe & adhere to international standards in order to remain competitive. Each piece of furniture from our collection is carefully selected by us, from our highly reputable partners worldwide with assurance that quality is not compromised.

Are all your furniture customisable?

Our customisation options are as follow:

Coffee Table – Tabletop

Dining Chair – Upholstery

Sofas – Configuration, Colour

Dining Tables – Tabletop, Size, Base

Can I purchase another set of covers/cushions for my sofa after I have made a purchase?

We do not offer this service at the moment.

Are there any warranty?

All illum furniture comes with a 1 year manufacturer warranty.

Showroom pieces are sold with 6 months structure warranty.

Do you ship internationally?Yes we do but only in container load of 20fts or 40fts.

How are your delivery charges like?

We provide free delivery service for orders in Singapore above $300. For orders below $300, it is as follows:

  • Between $100 – $300 – $40 delivery charge
  • Below $100 – $15 delivery charge


What is the delivery lead time?For pre-order items, the lead time is usually between 4 to 6 weeks.

Is there a storage fee for postponement of delivery date?Free storage is capped at 1 month. After a month, a S$50 charge per cubic meter will be applied for each month thereafter.

Can I make a purchase now and only have it delivered months later?Yes, you can make your purchase several months in advance and get it shipped and delivered at a later time. For postponement of delivery date, we offer free storage of your orders for 1 month. After a month, a S$50 charge per cubic meter will be applied for each month thereafter.

How do I place an order?Our website is secured with the latest security update so you can place your order online safely by adding the products to cart and checking out with the various payment options available. Alternatively, you can come down to our showroom at:132 Joo Seng Road, Uniplas Building  #06-01Singapore 368358 to get a look and feel of our products for yourself. We are open daily (inclu.public holidays) from 10am – 7pmYou can also call us at +65 8749 9722 or email us at sales@illum.sg for assistance.

I need to cancel / amend my order. How do I do so?Please call us at +65 8749 9722 or email to us at sales@illum.sg with your order ID, name & contact number. We accept up till 3 days from the date of order for any cancellation / amendment of order.

Are all the products listed on your website found in your showroom? We only feature our most popular products and our curated collection online. If you have any enquiries or are looking for something else, please call us at +65 8749 9722 or email us at sales@illum.sg or visit us at our showroom to have a chat with us!

How do I create an account?Simply click HERE and follow the instructions to sign up. For a quicker process, connect your Google / Facebook account and you are done!

I have trouble logging into my account / I forgotten my passwordVisit the login page by clicking HERE and click on “Forgotten Password”. An email with your new password will be emailed to you shortly.

What payment types do you accept?We accept only online credit transaction payment.

Do you offer any installment payment? Regret to inform that we do not offer any installment payment at the moment.

Where are your furniture produced?Although illum is a local establishment, we pride ourselves by working with suppliers & manufacturers from all over the globe & adhere to international standards in order to remain competitive. Each piece of furniture from our collection is carefully selected by us, from our highly reputable partners worldwide with assurance that quality is not compromised.

Are all your furniture customisable?Our customisation options are as follow:Coffee Table (Selected models only) – Tabletop, BaseDining Chair (Selected models only) – Material, BaseSofas – Material, Size, Configuration, Colour, BaseDining Tables – Tabletop, Size, Shape, Base

Are there any warranty?All illum furniture comes with a 1 year manufacturer warranty except for showroom or display set sold with 6 months structure warranty.

Can I purchase another set of covers/cushions for my sofa after I have made a purchase?Yes you can as long as that particular model is still in production!

Do you ship internationally?Yes we do but only in container load of 20fts or 40fts.

How are your delivery charges like?

We provide free delivery service for orders in Singapore above $300. For orders below $300, it is as follows:

  • Between $100 – $300 – $40 delivery charge
  • Below $100 – $15 delivery charge


What is the delivery lead time?For customised/made to order sofas and dining tables, the production lead time is usually between 4 to 6 weeks.

Is there a storage fee for postponement of delivery date?Free storage is capped at 1 month. After a month, a S$50 charge per cubic meter will be applied for each month thereafter. (*take note any changes/cancellation of delivery to be notify 5 days in advance to us, else a reschedule fee of $40 will apply)

Can I make a purchase now and only have it delivered months later?Yes, you can make your purchase several months in advance and get it shipped and delivered at a later time. For postponement of delivery date, we offer free storage of your orders for 1 month. After a month, a S$50 charge per cubic meter will be applied for each month thereafter. (*take note any changes/cancellation of delivery to be notify 5 days in advance to us, else a reschedule fee of $40 will apply)

How do I place an order?Our website is secured with the latest security update so you can place your order online safely by adding the products to cart and checking out with the various payment options available.Alternatively, you can come down to our showroom at:132 Joo Seng Road, Uniplas Building #06-01Singapore 368358o o get a look and feel of our products for yourself. We are open daily (inclu.public holidays) from 10am – 7pmYou can also call us at +65 8749 9722or email us at sales@illum.sg for assistance.

I need to cancel / amend my order. How do I do so?Please call us at +65 8749 9722 or email to us at sales@illum.sg with your order ID, name & contact number. We accept up till 3 days from the date of order for any cancellation / amendment of order.

Are all the products listed on your website found in your showroom? We only feature our most popular products and our curated collection online. If you have any enquiries or are looking for something else, please call us at +65 8749 9722 or email us at sales@illum.sg or visit us at our showroom to have a chat with us!

How do I create an account?Simply click HERE and follow the instructions to sign up. For a quicker process, connect your Google / Facebook account and you are done!

I have trouble logging into my account / I forgotten my passwordVisit the login page by clicking HERE and click on “Forgotten Password”. An email with your new password will be emailed to you shortly.

What payment types do you accept? We accept only online credit transaction payment.

Do you offer any installment payment?Regret to inform that we do not offer any installment payment currently.

Where are your furniture produced?Although illum is a local establishment, we pride ourselves by working with suppliers & manufacturers from all over the globe & adhere to international standards in order to remain competitive. Each piece of furniture from our collection is carefully selected by us, from our highly reputable partners worldwide with assurance that quality is not compromised.

Are all your furniture customisable?Our customisation options are as follow:Coffee Table (Selected models only) – Tabletop, BaseDining Chair (Selected models only) – Material, BaseSofas – Material, Size, Configuration, Colour, BaseDining Tables – Tabletop, Size, Shape, Base

Can I purchase another set of covers/cushions for my sofa after I have made a purchase?Yes you can as long as that particular model is still in production!

Are there any warranty?All illum furniture comes with a 1 year manufacturer warranty except for showroom or display set sold with 6 months structure warranty.

Do you ship internationally?Yes we do but only in container load of 20fts or 40fts.

How are your delivery charges like?

We provide free delivery service for orders in Singapore above $300. For orders below $300, it is as follows:

  • Between $100 – $300 – $40 delivery charge
  • Below $100 – $15 delivery charge


What is the delivery lead time?For customised/made to order sofas and dining tables, the production lead time is usually between 4 to 6 weeks.

Is there a storage fee for postponement of delivery date?Free storage is capped at 1 month. After a month, a S$50 charge per cubic meter will be applied for each month thereafter. (*take note any changes/cancellation of delivery to be notify 5 days in advance to us, else a reschedule fee of $40 will apply)

Can I make a purchase now and only have it delivered months later?Yes, you can make your purchase several months in advance and get it shipped and delivered at a later time. For postponement of delivery date, we offer free storage of your orders for 1 month. After a month, a S$50 charge per cubic meter will be applied for each month thereafter. (*take note any changes/cancellation of delivery to be notify 5 days in advance to us, else a reschedule fee of $40 will apply)

How do I place an order?Our website is secured with the latest security update so you can place your order online safely by adding the products to cart and checking out with the various payment options available.Alternatively, you can come down to our showroom at: 132 Joo Seng Road, Uniplas Building #06-01Singapore 368358 to get a look and feel of our products for yourself. We are open daily (inclu.public holidays) from 11am – 8pmYou can also call us at +65 8749 9722or email us at sales@illum.sg for assistance.

I need to cancel / amend my order. How do I do so?Please call us at +65 8749 9722 or email to us at sales@illum.sg with your order ID, name & contact number. We accept up till 3 days from the date of order for any cancellation / amendment of order.

Are all the products listed on your website found in your showroom? We only feature our most popular products and our curated collection online. If you have any enquiries or are looking for something else, please call us at +65 8749 9722 or email us at sales@illum.sg or visit us at our showroom to have a chat with us!

How do I create an account?Simply click HERE and follow the instructions to sign up. For a quicker process, connect your Google / Facebook account and you are done!

I have trouble logging into my account / I forgotten my passwordVisit the login page by clicking HERE and click on “Forgotten Password”. An email with your new password will be emailed to you shortly.

What payment types do you accept?We accept only online credit transaction payment.

Do you offer any installment payment?Regret to inform that we do not offer any installment payment currently